Gupshup

Gupshup is a cloud-based platform that enables businesses to build and manage chatbots and automate customer interactions. It leverages AI technologies such as natural language processing (NLP) and machine learning to understand and respond to user queries. Gupshup supports a wide range of integrations with popular messaging platforms, social media, and CRM systems. Businesses can use Gupshup to create chatbots for customer service, sales, and marketing purposes. For instance, a retail company can use Gupshup to create a chatbot that assists customers with product inquiries, order tracking, and promotions. Another example is a healthcare provider using Gupshup to automate appointment scheduling and patient communication.